Apprentice General Assistant (covering reception, dispensary reception and administration duties)
Mundesley Medical Centre
Pay: £282.31 per week
Job Scope:
Would you like to train to be a medical receptionist plus assist in the dispensary and admin departments then come and join our reception team at Mundesley Medical Centre? There maybe future opportunities to learn some healthcare duties such as urine testing and ECGs if this of interest to candidate.
This is an apprenticeship with training in customer service provided by Poultec training.
Your training course
Level 2 Customer Service Practitioner for 1 year apprenticeship or a Level 3 Business Administration apprenticeship for 18 months.
JOB DESCRIPTION
Job Title: Apprentice – General Assistant
Hours of work: 37 hours per week over a 5 day week (Monday- Friday)
Focusing mainly on reception duties you will also get the opportunity to work with our dispensary team (unpacking stock and handing out medication to patients) and our admin team (performing basic administration duties).
Within our reception team, you will learn how to deal with patient enquiries and requests for appointments on the telephone, via digital solutions and face-to-face at the reception desk.
There may be an opportunity to undertake some basic clinical duties such as testing urine samples and acting as a chaperone.
Closing date for applications is the 24th October 2025.
Job Type: Fixed term contract
Contract length: 12 months-18 months
Benefits:
- Company pension
- Health & wellbeing programme
Application question(s):
- Please explain why you are interested in this apprenticeship and which apprenticeship (Level 2 or 3) you would prefer?
Work Location: In person
Application deadline: 24/10/2025
To apply please send your CV addressed to Lynsey Wayte, Practice Manager, Mundesley Medical Centre, Munhaven Close, Mundesley, NR11 8AR or email CV for the attention of Lynsey Wayte to mundesley.medicalcentre@nhs.net